Learn how Expedia benefits from:
- End-to-end automation of the IT service request and fulfillment process. Cloud automation capabilities for both public cloud and private cloud services, which allow Expedia to optimize workload placement across its hybrid cloud infrastructure in terms of regulatory compliance, performance, and cost management, delivering time and cost savings.
- Vendor agnosticity and modularity. Like many other hybrid infrastructure organizations, the Expedia infrastructure team was faced with the painful and costly process of eliminating a vendor that under-delivered or failed to remain cost competitive. A design paradigm that helps them avoid cloud vendor lock-in and modularity prevents Expedia from facing that situation again, and delivers increased negotiating leverage to the company.
- Balancing of business and IT requirements. Adoption from both business and IT users is essential to the success of Expedia’s Hybrid Cloud Framework. The framework materially increases business agility, all the while ensuring compliance with IT policy and governance procedures in terms of change and configuration management, security standards, and cost control. The framework also integrates with the
company’s existing practices and tooling for application delivery and IT Service Management (ITSM).
“Since we introduced the Hybrid Cloud Framework a year ago, we’ve launched over 20,000 instances and saved an estimated 20 effort-years through process automation.”
— Rajeev Khanna, Vice President, Global Infrastructure Services
Read the ITSM case study now!